October 16, 2024 – 9:00 AM Central Daylight Time (US & Canada)
Register to presubmit a question and receive an Outlook calendar appointment.
The impact of artificial intelligence (AI) on IT Service Management (ITSM) is far more profound than the buzz around chatbots and automated support articles. Join a live webcast featuring ITIL expert David Cannon for an eye-opening presentation that looks beyond the hype. You’ll discover:
• How AI is revolutionizing every aspect of ITSM, from operations to strategy
• Which ITIL practices are experiencing the most significant AI-driven changes
• Real-world examples of organizations leveraging AI to elevate their ITSM game
Don’t miss this chance to stay ahead of the curve in ITSM innovation.
About the presenter
David Cannon, a renowned ITSM authority, brings over 30 years of experience to the table. As co-author of four ITIL books and former ITSM practice leader at industry giants like HP and BMC Software, David offers unparalleled insights into the future of service management. He currently heads the Americas region for PeopleCert.
