Darryl Klein

There is one word that defines the sustainable business in 2020 – resilience. In a year shaped by disruption, resilience is the key that unlocks the organization’s ability to grow, thrive and strategize in a complex climate. According to IDC, agility and digital transformation are two of the most important ingredients for building digital resilience and ensuring business continuity right now. This is a sentiment shared by research firm McKinsey in a discussion focusing on how organizations can better learn to balance on the knife-edge of uncertainty.