Don Randall

To judge by some of the articles I see in the tech press, you’d think that IT departments these days have to be the technology equivalent of ninjas – able to spin on a dime in combative business environments and wield killer transformations at a moment’s notice. Well, exaggerated as that picture might be (for most companies anyway!), there’s more than a grain of truth there. Most IT shops do want to be a lot more maneuverable and responsive to what the business is asking for, no question. They want to get new apps and services out the door faster and grab new market spaces before competitors can muscle in.