The course covers the best practice framework of ITIL 4 at a foundational level. Students learn about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices.
ITIL 4 is a non-prescriptive, industry best practice providing a vendor-neutral, technology-agnostic framework to address service management challenges by reshaping much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
This course provides an overview of HPE GreenLake. It covers the HPE GreenLake value proposition, its structure, selected HPE GreenLake services, and offers an overview of the HPE GreenLake edge-to-cloud platform . The course is part of the curriculum that leads to HPE ATP – HPE GreenLake Administrator Foundations certification.
This course teaches you how to use HPE Machine Learning Data Management and HPE Machine Learning Development Environment software. In addition to hands-on labs and activities that guide you through machine learning and deep learning fundamentals, it covers the software architecture and ways to deploy HPE machine learning solutions. This course also offers the chance to explore HPE Machine Learning Data Management repos and pipelines.
This course is designed to help you understand and design a strategy for sustainable IT. It introduces sustainable IT concepts and definitions, outlines the evolution of corporate sustainability, IT product lifecycle factors, and sustainability metrics. Using interactive discussions, the course helps build an understanding about how to develop a sustainable strategy in IT.
The impact of artificial intelligence (AI) on IT Service Management (ITSM) is far more profound than the buzz around chatbots and automated support articles. Join a live webcast featuring ITIL expert David Cannon for an eye-opening presentation that looks beyond the hype. You’ll discover:
Don’t miss this chance to stay ahead of the curve in ITSM innovation.…
October 16, 2024 – 9:00 AM Central Daylight Time (US & Canada)
Register to presubmit a question and receive an Outlook calendar appointment.
The impact of artificial intelligence (AI) on IT Service Management (ITSM) is far more profound than the buzz around chatbots and automated support articles. Join a live webcast featuring ITIL expert David Cannon for an eye-opening presentation that looks beyond the hype.…
High performance computing (HPC) is powering the future of AI and deep learning intelligence across all industries. Having the right skills now will help avoid risks while giving you the ability to enable AI in your organization.
Build the skills of the future and accelerate your transformation from edge to cloud. Explore HPE Digital Learner and access training that helps you generate innovative solutions to overcome today’s unique IT and business challenges. Then, celebrate your accomplishments proudly with verifiable digital badges for select courses.