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Taking ITIL Practices to the Next Level with AI

October 16, 2024 – 9:00 AM Central Daylight Time (US & Canada) Register to presubmit a question and receive an Outlook calendar appointment. The impact of artificial intelligence (AI) on IT Service Management (ITSM) is far more profound than the buzz around chatbots and automated support articles. Join a…

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How to Get AI Spend Under Control

There’s no end in sight to the gen AI boom. Every week, we see new advances in the technology, new use cases, and new fears of AI overwhelming humanity or, at least, some industries. Experts predict radical realignments and the emergence of new industrial superpowers, similar to what we…

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4 hot hiring trends — and 4 going cold

A years-long hiring slowdown has spurred a number of trends as tech leaders look to invigorate their businesses with new technology without adding to permanent headcount. The contracting job market in the IT industry over the past two years has influenced the way companies approach hiring this year. Even as fears…

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Can HPE use Juniper and AI to converge networking?

Hewlett Packard Enterprise (HPE), at its annual Discover event this week, followed the industry trend toward blanketing all news and keynotes with artificial intelligence (AI), which is set to also bolster the vendor’s operations should its pending $14 billion purchase of Juniper Networks reach completion. HPE’s biggest AI news…

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