If there is one realization enterprises around the world reached last year, it is the fact that digital transformation can’t wait. In responding to the COVID-19 crisis, companies faced starkly different realities based on how much—or how little—they had advanced their digital transformation journeys. Some were caught without any scalable remote working technologies, while for others, even if disruptive, the move to a working-from-home model was relatively straightforward.…
When the coronavirus pandemic forced everyone out of offices, IT teams scrambled to obtain the necessary hardware and additional software licenses necessary to support entirely remote operations. At the same time, they had to match users’ present and future needs with the appropriate infrastructure. That, combined with many other unknowns, compounded the stress and urgency to keep business running smoothly around the world.…